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OpenText Public Sector Solutions specializes in improving–and automating–the way work gets done. And our expertise in automating processes and content lifecycle management (CLM) spans the complete OpenText product and solution suite.

We apply innovative approaches and unsurpassed technical expertise to automate business processes and to address how data is utilized within the context of that business process.  We focus on “workflow” – how you move needed information from one person to another or from one group to another.  With a standard workflow (or business process) in place, everyone can perform the same tasks in the same way.  And users can access the right information at the right time and collaborate more successfully with each other.

Business Process Improvement efforts can enable you to:

  • Gain insight into what’s going on within the organization so you and your employees can make better informed decisions.
  • Track, archive, and manage documentation and comply with Sarbanes-Oxley.
  • Meet the requirements for the Government Paperwork Elimination Act (GPEA).
  • React immediately in real time to various situations.
  • Ensure tasks are performed the same way, regardless of how many years experience employees may have, how long they’ve been with your agency, or where their office is located.
  • Eliminate the risk of being rendered ineffective when staff members leave or retire, because valuable knowledge capital and historical data will reside within the system.