OpenText Public Sector Solutions GSA Schedule 70 Contract Number GS-35F-0176L

  • SIN 132-51 - Information Technology Professional Services

Click here to download the schedule (PDF, 163kb)

OpenText Public Sector Solutions is an authorized agent on OpenText GSA Schedule 70 Contract Number GS-35F-0480J

  • SIN 132-33 - Perpetual Software Licenses
  • SIN 132-34 - Maintenance of Software
  • SIN 132-50 - Training Courses

Once we've developed and implemented a workable solution, we make sure you are able to take full ownership and control of your systems through careful and thorough training of your end-users and technical support personnel.

Our comprehensive systems' training ensures a smooth changeover for your users to a new system or application. Hands-on knowledge transfer workshops and detailed documentation guarantee that your technical experts are fully equipped to keep the new system running. On-site assistance, hotlines and remote dial-in support are all available to assure a complete transition. For information on OpenText packaged training courses, please go to OpenText Learning Services.

At OpenText Public Sector Solutions, we deliver a range of OpenText-related services designed to ensure that the right people within your agency can access the right information at the right time.

Our services help to provide:

  • Better information flow and control 
  • Standardized processes, so that everyone approaches tasks in the same way 
  • Improved collaboration 
  • Automated decision and workflow capabilities 
  • Enhanced reporting capabilities for improved decision-making 
  • Improved access to accurate, updated information in real-time 
  • An avenue for integrating and leveraging legacy systems, as well as for optimizing your Content Server investment 
  • Knowledge transfer to your staff

 

OpenText Public Sector Solutions services don’t end once your system is deployed; we are with you every step of the way providing post-implementation support, help desk options, training, and emergency technical assistance. We can deliver all that is necessary to ensure the long term success of your ECM application.

 

Put OpenText Public Sector Solutions into your ongoing support efforts with these offerings:

  • Onsite and remote administration support for OpenText products
  • Direct end-user help desk support with bug tracking and toll-free telephone support
  • Supplemental help desk support
  • After hours emergency technical support
  • Remote and onsite diagnostic and system tuning